Emergency Rental Assistance Program

Emergency Rental Assistance Program

Start an ERAP Application

The online application can be completed using ANY internet-connected personal computer, tablet or smartphone. Prepare necessary documentation, listed in the "What you'll need" section, below.

COVID-19 has put thousands of Cabarrus County households on the verge of eviction. For thousands more, it’s only a matter of time before the utilities are cut off.

Help is here.

Through the Cabarrus County Emergency Rental Assistance Program (ERAP), households with financial hardship due to COVID-19 can apply for payment of overdue rent and utilities dating back to March 13, 2020.

Determining eligibility

An eligible household is defined as a renter household that has:

  • A household income that does not exceed 80 percent of the area median income (examples: $46,800 annually for a household of one, $66,800 annually for a household of four and $88,200 annually for a household of eight)


At least one or more individuals living in the household:

  •  Qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19


    • Can demonstrate a risk of experiencing homelessness or housing instability

    If you qualified for another federal or state program (example: HOPE) and have needs beyond the months covered by that program, you may qualify for the ERAP program.

    Getting started

    The application is available online (strongly encouraged) and in paper. Details for each process are listed below.

    If you need to provide your landlord or service provider with documentation that your application has been accepted, please use the confirmation email you will receive from noreply@cabarruscounty.us.

    What you’ll need

    To complete the full application, you’ll need the following information. 
    TIP: Take a screenshot of the documentation you need for easy viewing offline.


    Unemployment verification

    A written statement signed by the applicant or other relevant documentation regarding the household member’s qualification for unemployment benefits

    OR Reduction in household income verification

    A written statement signed by the applicant that one or more members of the household meets this condition

    OR Risk of experiencing homelessness or housing instability verification

    Notice of past-due rent or utility service, notice of eviction, determination of unsafe/unhealthy living conditions or any other evidence of homelessness risk as determined by Human Services.


    Total savings/assets verification
    All household members over age 18

    Bank statement showing all savings/assets (including checking and savings accounts, investment and brokerage accounts, inheritance, trusts, etc.) OR a written statement from the applicant stating the types and values of all savings/assets and certifying the information presented in the written statement is true and accurate

    Income verification

    Two (2) months of pay stubs, W-2s or other wage statements, tax filings, bank statements demonstrating regular income OR a written statement from an employer


    Residence verification

    Current lease signed by applicant and landlord, evidence of paying utilities for the residential unit, a written statement by a landlord identified as the verified owner or management agent of the rental unit, evidence of the amount of rental payment from bank statements, check stubs OR other documentation that establishes a pattern of paying rent

    Must produce entire bill (front/back)

    Utility/home energy costs verification

    A bill, invoice or evidence of payment to the utility/home energy service provider

    Other housing-related expenses verification

    A bill, invoice or evidence of payment to the provider of service

    Online application process

    The online application can be completed using ANY internet-connected personal computer, tablet or smartphone.

    To start, you’ll need to answer a few easy and confidential questions about household income, the number of people living in your home and the type of assistance needed.

    Once you’ve answered the preliminary questions, you’ll need to proceed with the full application.

    Online applications will require applicants to upload each of the required documents. Before you begin the full application, take a photo (phone or tablet submission) or scan (computer submissions) of the entire bill (front AND back) of the needed documents so you can easily upload them. The system will not accept applications without documentation. The full list of required documents can be found in the “What you’ll need” section.

    Once your application is submitted, you’ll receive a confirmation email from noreply@cabarruscounty.us. 

    Paper application process

    Paper applications are available at the following locations. Each of these locations also have trained customer service representatives who can help walk you through the process. To speed up the process, applicants are encouraged to complete the online application using ANY internet-connected personal computer, tablet or smartphone. Free access to computers and scanners is available at each branch of the Cabarrus County Library. An after-hours return drop box is located at the Human Services Center in Kannapolis.

    Paper applications available at the following sites:

    Star (*) denotes you can also return your application to that site.

    Government Center (65 Church St. S) *
    Library (27 Union St. N) * Computers available for online submission
    Veterans Services (363 Church St. N, Suite 180) *

    Library (201 Sims Pkwy) * Computers available for online submission

    Cabarrus County Human Services Center (1303 S. Cannon Blvd.) After-hours drop box (only location)
    Library (850 Mountain St.)Computers available for online submission

    Library (4297 NC 24-27) Computers available for online submission

    Mt. Pleasant 
    Library (8556 Cook St.) Computers available for online submission

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